Collection and Storage of User Data
The Company may collect personal information from users directly through forms, surveys, or when users interact with our website, products, or services. The information collected may include, but is not limited to, names, email addresses, contact numbers, and other relevant details necessary to provide and improve our services.
User data is stored securely on our servers and/or third-party vendors who comply with data protection regulations. The data is generally retained for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws and regulations.
Protection and Usage of User Data
Kondexa values the privacy and security of user data and takes appropriate measures to protect it against unauthorized access, loss, alteration, disclosure, or any form of unlawful processing. The Company follows industry-standard security practices and employs technical and organizational measures to safeguard user information.
User data collected by the Company is solely used for the following purposes:
- Providing and delivering requested products, services, or information
- Improving the user experience by understanding preferences and needs
- Developing new products, features, and functionalities
- Personalizing and enhancing offerings based on user preferences
- Communicating with users about products, updates, and promotions
- Ensuring compliance with legal obligations, regulations, or governmental requests
Users’ Rights Regarding Their Data
As per the GDPR and the CCPA, users have certain rights regarding their personal data. To exercise these rights, users can contact the Company using the provided contact information. The rights include:
Access to Data
Users have the right to request access to their personal data that the Company holds. Upon request, the Company will provide a copy of the requested data, including information about its processing and purpose.
Data Correction and Update
Users can request the correction or update of inaccurate or incomplete personal data that the Company holds. The Company will process such requests and take prompt action to rectify any verified inaccuracies or deficiencies.
Users have the right to request the deletion of their personal data from the Company’s systems. However, certain legal obligations or legitimate reasons may prevent immediate compliance. The Company will inform users if their request cannot be fulfilled due to relevant circumstances.
Objection to Processing
Users can object to the processing of their personal data by the Company, based on specific grounds related to their particular situation. If the objection is justified under applicable data protection laws, the Company will cease the processing of such data.
Data Security Measures
Kondexa implements appropriate technical and organizational measures to ensure the security and confidentiality of user data. These measures include, but are not limited to, encrypted transmission and storage of data, access controls, regular vulnerability assessments, and employee training on data protection and security procedures.
Third-Party Data Sharing
The Company may share user data with trusted third-party service providers, only when necessary to provide and improve our products and services. These parties are obligated by contractual terms to keep user data confidential and are prohibited from using it for any other purposes. The Company does not sell or disclose personal data to third parties for marketing purposes.
General Data Protection Regulations
California Consumer Privacy Act
The Company ensures compliance with the CCPA, which grants specific rights to California residents concerning their personal data. By implementing appropriate procedures and controls, Kondexa upholds the privacy rights provided by the CCPA to its users situated in California.
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